Common Ground
Reframed a fragmented benefits application into a guided service with plain-language wayfinding. I mapped the service, tested the content model, and designed the core flow with engineering.
Resume / 2026
Hazel
Roam
Product designer making complex services feel considered, clear, and quietly human.
01 Selected work
Useful work, made legible.
Northline Health
Created a calmer first-run experience for a care-planning platform. The new structure helped people see the next useful action without hiding the complexity behind their plan.
Field Notes
Designed a lightweight synthesis tool for small research teams, from interview capture through shared themes. The work sharpened my practice in designing for messy, evolving information.
02 Experience
A practice built in partnership.
Senior Product Designer
- Lead discovery and end-to-end design for public-interest and health products.
- Turn ambiguous research into shared models, decisions, and testable prototypes.
Product Designer
- Shaped the information architecture and interaction patterns of a growing operations platform.
- Partnered with product and engineering to make a coherent system from many fast-moving requests.
Designer & Researcher
- Supported early teams with research framing, product narratives, prototypes, and practical design direction.
03 Capabilities
How I contribute.
Make sense
Service maps, research synthesis, content models, product framing, and the questions that make a direction stronger.
Make it work
Flows, wireframes, prototypes, interaction systems, accessible UI, and the detail that turns intent into use.
Make it together
Workshops, critique, clear handoffs, close engineering partnership, and decisions people can carry forward.
04 Education
Grounded, still learning.
BA, Interaction Design
Northbridge School of Art & Technology
2019
Ongoing study
Accessibility, service design, and content strategy
CURRENT
05 / Contact
Let’s make the next useful thing.
For a thoughtful product team, a hard service problem, or a conversation about fit.